Customer Reviews - Carlton Hotel Edinburgh.
Out of
201 reviews 89% recommend
the Carlton Hotel.
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Hotels are rated on a scale of 1 to 5 ( 1 is Poor and 5 is Excellent)
Traveller from Preston stayed in February, 2010
Comment
Booked premier rooms and expected better,original not acceptable but was shown another and this was fine. Generally the hotel was looking a little tired, especially the leisure facilities.
Top Tip
Try VooDoo Rooms for a good atmosphere and you must go to Fishers in the City on Thistle St, fab food and service, could not fault it.
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| Would recommend: | Yes |
Traveller from Glasgow stayed in February, 2010
Comment
FOOD AND BEDROOMS ARE OF EXCELLENT QUALITY.
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| Would recommend: | Yes |
Traveller from Newtownabbey stayed in November, 2009
Comment
Brill hotel excellent location, close to royal mile and close to princes st. Great for bus stops, tour buses and rail station. All just 5 mins away! Only negative would be, breakfast not up to scratch. Plenty of choice, but no quality in what was offered!!
Top Tip
Loads of different restaurants just minutes away. Shopping just minutes away and tours the same. Other places of interest, Scott monument , camera obscura & museum of childhood not to be missed and only 5 mins walk from hotel!!
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| Would recommend: | Yes |
Traveller from Dublin stayed in December, 2009
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| Would recommend: | Yes |
Traveller from Wakefield stayed in November, 2009
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| Would recommend: | Yes |
Traveller from Annan stayed in November, 2009
Comment
lovely hotel in gtreat location for Royal Mile, shopping or night life in the grassmarket etc
Top Tip
once booked there is lift to the lower level, and a door that exits across from the waverly station.This saves a climb up the steps
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| Would recommend: | Yes |
Traveller from Maesteg stayed in November, 2009
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| Would recommend: | Yes |
Traveller from Peterhead stayed in September, 2009
Comment
Dining area needs re-decoration and tables too close together. Torn seating etc is very off putting for guests.
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| Would recommend: | Yes |
Traveller from Barnet stayed in September, 2009
Comment
Only 1 problem - one particular part of service. Check-in, room staff - fine
The whole issue surrounded breakfast. Yes,there were a lot of people staying, but even so - at over £100 a night, you'd expect better.
Queue to get a seat, staff rushed & not listening (I had to help a French couple to translate when their server walked off), having to ask for coffee/tea 3 times before being served (every day!), buffet food ok but often empty recepticals which weren't refilled until someone asked - then, I saw 3 or 4 people waiting for quite some time whilst the rest of their breakfast went cold on the plate.
Overall, a good hotel - but do something about the breakfast - there are some obvious ideas (e.g. 1 person dedicated to watching all the food levels and anticipating when things will run low)
Top Tip
Dynamic Earth. The history of the Earth from the Big Bang to today, and beyond. Tucked away just behind the new scottish parliament, it was a very good way to spend a couple of hours for adults & kids alike - all under cover
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| Would recommend: | Yes |

Traveller from Maldon stayed in September, 2009
Comment
The hotel room was very very hot. air conditioning did not work and windows did not let a lot of air into the room. It was very noisy on the street at all times of night. Did not receive papers for two days and had to ask reception and also got an early morning call at 6.oo am on our last morning which did not go down very well. Reception did not apologise only she will check out the system.
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| Would recommend: | Yes |